Is shortening box empty? - replace as needed
Be sure connector for feed tube is fully engaged - pictures on this page
If issue persists
Turn off vat and do not use that one vat
Connector Feed Tube Disconnected
Connector Feed Tube
Connector Feed Tube Fully Engaged
Check O-rings on filter pan - picture on this page
Replace filter
Clean filter pan and be sure properly assembled
Use the video here to refill vat from filter pan
Press and hold the 'Filter' button until display shows *FILTER MENU*
Use the 'info' and 'temp' button as the up down arrows and go down to option 5 or 'Fill Pot From Drain Pan'
Press the number one for yes
Press the number one for yes again
If issue persists and:
Problem is on one vat - Final Step
Problem is on all vats - Final Step
O-Rings on Filter Pan
Is dispose hose securely snapped together? - pictures on this page
Located below and behind fryer
Check O-rings on filter pan - picture on this page
Clean filter pan and be sure properly assembled
If oil is cold, manual disposal will need to be preformed.
Use dispose hose to drain oil - pictures on this page
If oil is hot, it will need to pumped
If issue persists and:
Problem is on one vat
Turn off vat and do not use that one vat
Problem is on all vats
Disconnected Dispose Hose
Shows Gap - NOT Clipped All the Way In
Properly Connected Oil Dispose Hose
You will need to keep watch of display to know when to pull product
If it is between 7am and 5pm:
Final Step
Outside those hours:
Final Step
If problem is only on ONE controller
Turn off vat for affected controller and do not use that one vat
If problem is on ALL controllers
Verify oil is at correct level in all vats
If not verify there is no oil in filter pan
If there oil in filter pan, manually pour it into the vat
If there is no oil in filter pan manually fill vat with JIB
Allow to sit for a few minutes
Reset limit reset switch - picture on this page
Open door
Underneath computer board locate rocker switch
Press rocker switch for 10 seconds and release
You may need to reset several times
If problem persists and:
Problem is only on ONE controller
Turn off vat for affected controller and do not use that one vat
Problem is on ALL controllers
Limit Reset Switch
Press main black power switch off
All screens will go black
Wait 10 seconds
Press power button back on
If E-20-D persists check gas line connections - picture on this page
Check gas shutoff valve
If problem is on ONE vat
Turn off vat and do not use that one vat
If problem on ALL vats
Gas Line Connection
Press main black power switch off - picture on this page
All screens will go black
Wait 10 seconds
Press power button back on
If problem persists and:
Problem is only on ONE controller
Turn off vat for affected controller and do not use that one vat
Problem is on ALL controllers
Main Power Switch
Press main black power switch off - picture on this page
All screens will go black
Wait 10 seconds
Press power button back on
If problem persists and:
Problem is only on ONE controller
Turn off vat for affected controller and do not use that one vat
Problem is on ALL controllers
Press main black power switch off - picture on this page
All screens will go black
Wait 10 seconds
Press power button back on
If problem persists and:
Problem is only on ONE controller
Turn off vat for affected controller and do not use that one vat
Problem is on ALL controllers
Press main black power switch off - picture on this page
All screens will go black
Wait 10 seconds
Press power button back on
If problem persists and:
Problem is only on ONE controller
Turn off vat for affected controller and do not use that one vat
Problem is on ALL controllers
If it is between 7am and 5pm:
Final Step
Outside those hours:
Final Step