Check that the machine is turned on

Check that the machine properly plugged in

Check that the water line on the machine is properly connected - picture on this page

Clean the machine

• If still not working, clean 2 to 3 more times with tablets (per manufacturer instructions) - DO NOT move to step five unless you have cleaned the machine at least three times

If machine still will not dispense any product call unit manufacturer - see below

Locate yellow manager key to access menu before calling manufacturer, they will ask you to use this.
If location is unknown contact GM or Supervisor

Call Manufacturer for Service at (866) 910-9105

Advise your Supervisor of issue

Remove items off menu for machine by following steps here

Call Coffee and Espresso Repair Solutions at (513) 836-3506

Advise your Supervisor of issue

Remove items off menu for machine by following steps here