Make sure connector is fully locked in - pictures on this page

Clean container product bag sits in

Make sure all pieces are clean and clear from any orange juice build up, this will prevent proper connections

If above steps did not resolve issue and:

• Is it between 7am and 5pm
  Final Step

• Outside those hours
  Final Step

Clean machine

If problem persists
Final Step

If it is between 7am and 5pm:
Final Step

Outside those hours:
Final Step