Lane 1:
During slow time or if not using Reg 12 (order taker in back dt)
Press power button on register
Wait for register to turn off
Wait an additional 15 seconds
Press power button on register
Wait 10 minutes for register to boot
If problem persists:
Go under Manager on any dt register
Go under Manager DT Options
Click COD Routing
At bottom COD 1 should say "Enabled"
If it says "Disabled" click it to turn it to Enabled
If problem persists:
Final Step
Lane 2:
During slow time or if not using Reg 14 (order taker in front dt)
Press power button on register
Wait for register to turn off
Wait an additional 15 seconds
Press power button on register
Wait 10 minutes for register to boot
If problem persists:
Go under Manager on any dt register
Go under Manager DT Options
Click COD Routing
At bottom COD 1 should say "Enabled"
If it says "Disabled" click it to turn it to Enabled
If problem persists:
Final Step
If error message is appearing on register at the beginning of orders after above:
If appearing when taking orders on lane 1:
On working dt register
Click Manager
Click Manager Dt options
Click COD Routing
Click "COD 1 Enabled" at bottom of screen
"COD 1 Enabled" will turn to "COD 1 Disabled"
Click Save
Will stop getting "COD not responding" on lane 1
Final Step
If appearing when taking orders on lane 1:
On working dt register
Click Manager
Click Manager Dt options
Click COD Routing
Click "COD 2 Enabled" at bottom of screen
"COD 2 Enabled" will turn to "COD 2 Disabled"
Click Save
Will stop getting "COD not responding" on lane 2
Final Step
Check all breakers in building to insure they are on and not tripped (Breaker Check Walkthrough)
If all breakers are on and not tripped:
Between 7am and 7 pm:
Final Step
Outside those hours
Final Step
If person responsible for damage is there, ask them to stay and fill report
Call police for police report
Fill out Property Damage Incident report (Green folder)
Final Step