Click here

Paper is inserted backwards
Open printer door
Open printer
Insert paper correctly
Paper should come off the top of the roll
If issue persist:
Final Step

Click bottom left of kiosk screen
Error will display at bottom
If error is printer related:
Check to make sure printer has paper
Reboot printer
Flip switch on top of printer
Wait 5 seconds
Flip switch on printer back on
Still persists:
Final Step
If error is not printer related:
Final Step

Open printer door
Press power button in front of printer
If kiosk starts booting:
Wait 10 minutes for kiosk to boot up
If issue persists
Turn kiosk off
Detach Kiosk
Final Step

Open printer door
Press power button in front of printer
If kiosk starts booting:
Wait 10 minutes for kiosk to boot up
If issue persists
Turn kiosk off
Detach Kiosk
Final Step

Open printer door
Press power button in front of printer
If kiosk starts booting:
Wait 10 minutes for kiosk to boot up
If nothing happens:
Power cycle kiosk
Still not turning on
Detach Kiosk
Final Step

Call GM
Final Step

Final Step