Embedded Files
Card reader not working
Card reader not working
Receipts are blank
Receipts are blank
Paper is inserted backwards
Open printer door
Open printer
Insert paper correctly
Paper should come off the top of the roll
If issue persist:
Final Step
Kiosk will not load after logging in
Kiosk will not load after logging in
Click bottom left of kiosk screen
Error will display at bottom
If error is printer related:
Check to make sure printer has paper
Reboot printer
Flip switch on top of printer
Wait 5 seconds
Flip switch on printer back on
Still persists:
Final Step
If error is not printer related:
Final Step
Kiosk is on black screen with "Admin Login"
Kiosk is on black screen with "Admin Login"
Reboot kiosk
Wait 10 minutes for kiosk to boot
If issue persists
Turn kiosk off
Detach Kiosk
Final Step
Kiosk has Blue Screen "Blue Screen Of Death"
Kiosk has Blue Screen "Blue Screen Of Death"
Reboot kiosk
Wait 10 minutes for kiosk to boot
If issue persists
Turn kiosk off
Detach Kiosk
Final Step
Kiosk screen is off
Kiosk screen is off
Power cycle kiosk
Still not turning on
Detach Kiosk
Final Step
Any other issue:
Any other issue:
Page updated
Google Sites
Report abuse