Locate the KVS Controller
Typically behind fc runner or side 1/2 breakfast monitor
Is there a light on the KVS controller
Yes
Hold Power button till light goes off
Wait 30 seconds
Press power button again
Wait 5 minutes for controller to boot
No
Verify all cables are plugged into back
Press power button
If still no lights
Check Breakers
If issue still persists
On any FC register
Click "Manager"
Click "Change Dedicated Monitor Filters"
Select the only option there
Click "OK"
Select all options
Click "OK"
All orders are now routed to the Delivery monitor
On any DT register
Click "Manager"
Click "Manager DT Options"
Click "Runner Enabled" it will turn to "Runner Disabled"
You can now serve orders and held orders off from the Present bump bar
Run off presenter monitor
Final Step
Locate the KVS Controller
Typically behind fc runner or side 1/2 breakfast monitor
Press power button on controller
Wait for controller to turn off
After controller is off wait an additional 30 seconds
Wait 5 minutes for controller to turn on
If issue still persists
On any FC register
Click "Manager"
Click "Change Dedicated Monitor Filters"
Select the only option there
Click "OK"
Select all options
Click "OK"
All orders are now routed to the Delivery monitor
Final Step
Locate the KVS Controller
Typically behind fc runner or side 1/2 breakfast monitor
Press power button on controller
Wait for controller to turn off
After controller is off wait an additional 30 seconds
Wait 5 minutes for controller to turn on
If issue still persists
On any DT register
Click "Manager"
Click "Manager DT Options"
Click "Runner Enabled" it will turn to "Runner Disabled"
You can now serve orders and held orders off from the Present bump bar
Run off presenter monitor
Final Step
Update can take up to 30 minutes to complete
Wait the allotted time
If still showing
Locate the KVS Controller
Typically behind fc runner or side 1/2 breakfast monitor
Press power button on controller
Wait for controller to turn off
After controller is off wait an additional 30 seconds
Wait 5 minutes for controller to turn on
If issue still persists
On any FC register
Click "Manager"
Click "Change Dedicated Monitor Filters"
Select the only option there
Click "OK"
Select all options
Click "OK"
All orders are now routed to the Delivery monitor
On any DT register
Click "Manager"
Click "Manager DT Options"
Click "Runner Enabled" it will turn to "Runner Disabled"
You can now serve orders and held orders off from the Present bump bar
Run off presenter monitor
Final Step